About
The Bright Light US
At The Bright Light, we have over 10 years of experience bringing brightness and satisfaction to our customers. We are always available to make your home pleasant and pretty for the christmas season. Also, we are diligent to fix any issues or problems that may arise. We take care of the whole process, from installation, removal and storage.
Avoid the hazzle and call us! We will provide the best service with a professional attitude. We provide Free estimates for all types of lighting needs
We do all the heavy lifting so you can sit back and enjoy!
Frequent Questions
Do I need to be onsite for you to do the install?
It is not necessary for you to be home during the time of install, provided there is access to powered outdoor outlets. Our lighting crew will test the lights after putting them up to be certain all connections are securely fit.
Help, a storm or squirrels took down our lights! Can you come fix it?
Unfortunately, we don't have control over the weather but we will come out to fix your lights.
What is your service policy and do the lights come with a warranty?
All lights and decorations come with a warranty as long as The Bright Light is performing the installation and removal. The lights are checked at the time of install and quality of workmanship guaranteed.
How does the removal of my lights work?
Our goal is to have all customer's lights removed by January 21. An test message will be sent notifying you of the approximate day we will be out to perform your removal. We run our crews by neighborhood to take down all the lights of our customers in a neighborhood and store them in our facility. You do not need to be home for us during the removal process.
Are we renting or purchasing the lights?
All residential clients are purchasing the lights and are custom fitted to your house according to the design you choose. Our experience has been that by purchasing the lights from us, we can ensure that all the bulbs work before installing them.
Can you add to my initial lighting request if I want more later?
Yes. If the install team has the required materials to perform the additional requests is preferred to take care of those requests on the day of the installation. If there is additional lighting you want done after the install team has left, there may be an additional trip charge for the crew to return. You are also welcome to call us with additional decorations before you installation date to update your order.
Rescheduling Because of Weather?
For the safety of our installers, we will not be able to do any installations if there is any rain, hail sleet, snow on the day of installation. We reserve the right to reschedule in order to keep our team safe. We will reach out to you via text if there has to be a rescheduling and will try to squeeze you in the next day
Can I Get MORE Discounts by referring you?
YES! We would love for you to refer us and would be happy to give you a $25 credit for every new customer you send our way.